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Privacy Policy

Watkins Home Loans (WHL) maintains this Web Site in order to provide you with information about our services, representatives and property listings.

Your Privacy is Important to Us
At Watkins Home Loans, your privacy is our chief concern. We understand that you entrust us with your private information to help us meet your needs. In exchange for your trust, you expect and deserve our commitment to treat your information with respect. Rest assured that we protect your privacy. Under no circumstances will Watkins Home Loans sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating lenders, real estate professionals or other parties involved in your transaction, or as may be required by law or court order. The Privacy Policy below describes the standards we adhere to in handling information about you and your real estate services or loan request.

We only collect personally identifiable information from you over this Web Site by specifically requesting it when it is required to facilitate a correspondence that you initiate. We will use this information only as needed to process your request and provide you information, or as otherwise required by law. Except as required by law, we will not share any of your personally identifiable information with any non-affiliated third party other than as necessary to carry out your request.

When you Communicate with WHL
When you send a communication inquiring about a property or services, WHL will need to know your name, e-mail address, the area in which you are looking to purchase or sell property and certain other information. These communications may be directed to an Agent or Loan Officer. Over the course of time, you may develop a relationship with such persons. They may send you information or marketing materials on WHL properties or services.

When you send a communication inquiring about WHL products or services, your information will be utilized only by WHL internal staff and our affiliates to respond to your request. We will not share any of your personally identifiable information with any non-affiliated third party other than as necessary to carry out your request.

Types of Information Gathered
WHL gathers two types of information about you: 1) data that you provide through optional, voluntary registration on our Web Site, and 2) data that WHL gathers through aggregated tracking, mainly by tallying web pages that are viewed by users throughout our Web Site.

Optional Registration
We collect information by specifically requesting it from you. Generally this occurs when you register at the Web Site or request information or a service. We use your information to operate the Web Site and to deliver services. WHL also uses your information to inform you about other products and/or services available from WHL and WHL-affiliates.

Tracking Use of Internet Protocol ("IP") Addresses:
An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as "web servers," that "serve up" web pages. This allows us to identify and gather general information and data about you, such as the web pages you view.

WHL collects IP addresses for the purposes of: helping us diagnose problems with our main computers, for system administration, and to audit the use of our Web Site. When users request web pages from our Web Site, our web servers log the user's IP address. We do not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user will remain anonymous to us.

Use Of Cookies
What are cookies? Cookies are small pieces of information that a Web Site sends to your computer for record-keeping purposes, which information is stored in a file on your computer's hard drive. Cookies make web surfing easier for you by saving your preferences so that we can use the saved information to facilitate your use of our Web Site when you return to the Web Site. Cookies do not tell us your individual identity unless you have chosen to provide it to us. We never save passwords or credit card information in cookies. The use of cookies is an industry standard, and as such, you will find that most major Web Sites use them.

By showing how and when users use the Web Site, cookies help us see which areas of the Web Site are popular and which are not. Many improvements and updates to the Web Site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

Most cookies expire after a defined period of time, or you can delete your cookie file at any time. Most Web browsers are initially set up to accept cookies. You can reset your web browser to refuse cookies or to indicate when a cookie is being sent. However, note that some parts of WHL services will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or may have difficulty completing transactions.

WHL and/or WHL-affiliates have two (2) primary uses for cookies. First, we use them to specify a user's preferences. Second, we use cookies to track Web Site usage trends and patterns. This helps us understand our users' needs better and improve areas of our Web Site. While both of these activities depend on the use of cookies, you have the option of disabling (refusing) the cookies via your web browser preferences.

Your Consent
By using our Web Site, you signify your agreement to this Privacy Policy and the collection and use of information as described herein.

Notice
We reserve the right to change this Privacy Policy at any time by posting revisions on our Web Site. This Privacy Policy is not intended to, and does not create any contractual or other legal rights in or on behalf of any party.

How to Contact Us
If you have any comments, questions or concerns about your privacy and security on this Web Site, please contact us at helpdesk@watkinsrealtygroup.com.

(Last revised April, 2008)

 

 

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